Privacy Policy

Who we are

Coyne Workforce Solutions (“CWS,” “we,” “us,” or “our”) is a workforce education strategy, funding, and compliance consultancy based in Cocoa, Florida, led by Dr. Mildred G. Coyne, EdD. This Privacy Policy applies to this website and the forms and email features offered through it.

It does not cover information handled inside a paid engagement, which is governed by the separate written agreement between CWS and the institution or organization we serve.

Information we collect

Information you give us

We only collect what you choose to send us through the website. That happens when you use one of three forms:

• Contact form. Your name, email address, the subject of your inquiry, and the message you write.
• Workforce Pell Readiness Audit request. Your name, work email, institution or organization, your role, and any details you provide about your programs so we can prepare the audit.
• Monthly briefing signup.The email address you provide so we can send you Dr. Coyne’s monthly federal-policy briefing.

Information collected automatically

We keep this to a minimum. Our hosting provider records standard server logs (such as IP address, browser type, and the pages requested) to keep the site secure and reliable. We do not use advertising cookies, cross-site trackers, or third-party analytics that profile you, and we do not build a behavioral profile of your activity across the web.

How we use your information

• To respond to your inquiry and prepare any audit you request.
• To send you the monthly briefing, only if you asked for it.
• To provide, maintain, and improve our services and this website.
• To keep the site secure and prevent spam, fraud, and abuse.
• To meet our legal and recordkeeping obligations.

We do not sell or rent your personal information, and we never have. We do not share it with anyone for their own marketing.

Service providers we rely on

We use a small number of trusted providers to run the site. They process information only to perform services for us, under their own security and privacy obligations:

• Resend delivers the email generated by our forms, so your message reaches us and a confirmation reaches you.
• Vercel hosts and serves the website and maintains the security logs described above.

The monthly briefing

If you sign up for the briefing, we use your email address solely to send it. You can unsubscribe at any time using the link in any briefing email, or by emailing us. We will stop promptly.

How long we keep your information

We keep the information you send only as long as we need it to answer you, deliver the service you asked for, and meet legitimate business and legal requirements. After that, we delete or anonymize it.

Your choices and rights

You are in control of your information. At any time you can ask us to:

• Tell you what information we hold about you.
• Correct it if it is wrong.
• Delete it.
• Stop sending you the briefing or any other email.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act or the EU General Data Protection Regulation, including the right to know, the right to delete, and the right to opt out of the sale of personal information. Because we do not sell personal information, there is nothing to opt out of, but we will honor every applicable right. To make any request, email info@coyneworkforcesolutions.com.

Security

We take reasonable steps to protect your information, including serving the site over an encrypted connection and using spam and rate-limiting safeguards on our forms. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect what you share.

Children’s privacy

This website is intended for higher-education and workforce professionals. It is not directed to children, and we do not knowingly collect personal information from anyone under 13.

Links to other sites

Our website may link to other sites, such as LinkedIn or partner organizations. We are not responsible for the privacy practices of those sites. We encourage you to read their policies before sharing information with them.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of the page. Significant changes will be made clear on this page.